🔄 I have moved to a new server and the Codychat doesn’t work

Don’t worry — this is a common issue that can happen when moving your chat to a new server.

When you migrate your chat files or database, the most likely cause of the problem is that the new server does not meet all the CodyChat system requirements.

In most cases, if the chat doesn’t run properly after migration, it’s because some required PHP extensions are missing on your new server — extensions that were enabled on your previous hosting environment.

🧩 How to Fix It

1. Review the official CodyChat server requirements:

   • PHP 8.1 or 8.2

   • Ioncube Loader 13

   • MySQLi

   • mbstring

   • Zip Library

   • cURL

   • GD Library

2. Compare these with your new server’s PHP settings.

3. Enable or install any missing extensions from your hosting control panel or ask your hosting provider to enable them.

Once all requirements are met, your chat should start working normally again. ✅